A
Travel Agent from Hell:
Based on my own personal experience, this travel
agency and it's Owner/President "Mohamed
Elsherbini" is to be avoided at all cost.
So
there would be no doubt to whom I am referring to, a
copy of this agency's President business card is
on your left, click on it for a larger
image.
My trip
through this agency was for Hajj with a stop in
Egypt before and after performing
Hajj. This individual has been living
and working as a travel agent in the USA, as far
as I know, for at least 17 years, yet seems to have
never forgotten the Egyptian way to dupe customers
with slick, unrealistic promises.
I was listening to him as if I was talking to
someone in Egypt sitting on a street shoulder,
trying to sell you the pyramids as if it was his
own, swearing to you on his own Hajj that you are
getting a good deal.
I have to
admit that I have been had and should have sensed
right away, the minute I met Mohamed El Sherbini,
that he is one of those people that simply cannot
be trusted or depended on. "A used car
salesman", is an expression used here often
referring to a person as someone lacking integrity
and honesty. The way I see it and
having had the experience dealing with Mohamed
Elsherbini, calling him a used car salesman would
simply be complimenting him.
You ask a
simple question, hoping you would get a simple
answer, yet he goes on for half an hour talking,
leaving you wondering what did he just say??
Did he even answer my question??
I could
easily write a whole book about this unpleasant
encounter, but simply do not have the time to
waste on such an individual. For you who do
not have the time to read the details, my
highlights are below, however if you would like to
read more about the full story and my personal
experience with this incompetent Travel Agent,
click here.
- First
impression, Mohamed Elshirbini gives you a lecture
on his endless experience for Hajj Trips -The
minute, he gets your money, his attitude changes
completely. - No communication or information
about anything - When you pressure him for
information, you get a series of lies - Hours
before my flight departure, I still did not
have any information as to where I was staying or
when I was leaving. - I paid almost $6,000
for the full trip, yet I was asked in Egypt by his accomplices
"Grand Egypt Travel" to pay another L.E.
4,150.00 on the
spot, otherwise I will not get my tickets to Saudi
Arabia - The Travel Agent in Egypt implied that I
was scammed, as Mohamed Elshirbini never paid them
and in turn they cannot give me my tickets unless
I pay. Not willing to jeopardize my Hajj, I paid
them the L.E. 4,150.00 - After paying it and days of unease, they
refunded me the L.E.4,150.00 - Our flight from Egypt
to Saudi Arabia was nothing but a disaster
as there was no reservation, no representative and
no service, where we had to make our own
reservation right there but only for the following day.
As I was traveling with a Non-Egyptian passport, I was informed in Saudia
Arabia's airport that I will be among the foreign
group camp and NOT the Egyptian camp - Somehow,
Mohamed Elsherbini knew how to break the Saudi's
law and my group "the foreigners" ended
up in the Egyptian Camp and that was another embarrassing
experience - The Travel arrangement
from the USA was to include a plan flight within
cities in Saudi Arabia, but again somehow, we
ended up taking a bus ride instead of a plane. -
Mohamed Elsherbini was to be our guide during the
Hajj trip, but he always managed to show
up for couple of minutes and disappears for days
after dumping us in an inadequate camp with
inadequate food or service. -A badge with our name,
hotel names where we would be staying in different
cities in Saudi Arabia was our guide, but we
always had to struggle to find out where we were
staying. - Hotels on our badges identifying our stay, were not accurate and we were told by
the Hotel management that they do not have any
reservation for us and never heard of this agency.
We were most of the time stuck on a bus, with a
driver who did not speak Arabic, English or any
familiar language. He spoke Turkish! and of course,
Mohamed Elsherbini was as always nowhere to be
found. -He abandoned our group in front of
the wrong terminal in Saudi Arabia on our way
back, leaving us on our own driving for over 45
minutes to find the right terminal
I promised Mohamed Elsherbini that I
will expose him to the World and warn others about
his incompetence. (Ella Hel Balaghet,
Allahom F'Ash-hed)
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